Our 3D and 4D custom number plates are handcrafted to your exact specifications—from the style and spacing to the registration itself. As each plate is individually tailored, it cannot be resold or reused.
For this reason, custom-made plates are non-returnable once production has started. This policy ensures transparency and protects the integrity of bespoke products.
Flexible Cancellations – Before Production Begins
We understand that plans can change. If you need to cancel your custom order, you may do so at any time before production begins.
To cancel:
Contact our customer service team as soon as possible to check your order status and confirm if cancellation is still possible.
Returns for Non-Custom Items – In Line with UK Consumer Rights
For non-personalised products—such as plate holders, fitting kits, and accessories—we follow the UK Consumer Rights Act 2015.
You’re entitled to a refund, repair, or replacement if your item is:
This applies within 30 days of receipt, provided the item is returned unused and in its original packaging.
At Plate Empire we aim to exceed expectations by offering clear policies, quality craftsmanship, and dedicated customer support.
If you have any questions or need help with an order, our friendly team is here to assist you every step of the way.
